Additional Information
Additional Information
Prepare for your stay at Medical Park
Your inpatient treatment at our rehabilitation hospital may extend over several weeks and will include a variety of therapies and treatments. Here is a list that gives you an idea about what you may possibly need and wish to pack. For any additional items you may require during your stay there is always a wide selection of newspapers and magazines, sweets, clothing and other items for your everyday needs and also medical aids and a drugstore section to be found at our on-site Medical Park shops.
- Current medical reports and referral letter
- Current ECG and X-rays
- Any currently required medication in sufficient quantity to cover your stay with us or a prescription
- Any required medical aids (e. g. walker, wheelchair, splint, prosthesis, corset, support stockings, orthopaedic pillow)
- Prescription glasses
- Hearing aid
- Everyday wear according to the season (you may also wish to go hiking)
- Training/sports wear (for patients who require assistance getting dressed preferably without lining)
- Gym shoes or sports shoes, indoor sports shoes
- Bathing costume or trunks, bathing shoes und bathrobe
- Large bath towel (other towels will be supplied by the rehabilitation hospital)
- Comfortable low shoes and slippers
- EC Card or Credit Card
- Receipts evidencing any statutory patient contributions to medical costs already made at the hospital during the current year, or evidence of relevant exemption from such contributions, if applicable, please confirm with your health insurance
- Completed patient questionnaire to be submitted to your rehabilitation hospital
- You will receive the direct-dial telephone extension for your room on arrival
- Towels
- Hair dryer
- Carry bag for therapy records
- TV
- Telephone
Your friends, relatives and partners are very welcome at any time. To have a trusted person by one’s side is very helpful to many patients. During difficult times an accompanying person can improve well-being for the patient. Accompanying friends or relatives may wish to use our facilities during their stay in order to regain some health. Medical Park offers medical checkup or prevention programs. Feel free to contact us for further details.
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Q&A
Your stay at Medical Park
Make sure that you arrive no later than 4 pm on your check in day. After registration please proceed to your respective ward office. You will have an appointment with your physician who will speak to you about your treatment course. You will receive your treatment schedule at the front desk every evening.
We will pick you up from the airport with a shuttle service or take you out of the Rehabilitation Hospital with a chauffeur service. Please inform us about your date and time of arrival.
You will find a wide selection of pastries, snacks and beverages at our Medical Park café.
Prior your departure, please make sure that you settle any open bills at the front desk, where you will also receive your final medical report. On departure day, please check out by 9 am at the latest. If you wish, we will be happy to collect your luggage from your room for you.
We are able to cater for any variety of dietary need and diet-related disease. Please speak to your doctor about any dietary needs.
Our dieticians and nutritionists offer regular seminars for groups and individual consultation on diets and healthy nutrition. Please speak to your doctor about participating.
We regularly organize a variety of concerts, slide shows, literature readings, lectures and other attractive events for our patients at our clinics. Please register at the front desk for any events you wish to attend.
WiFi connection is available for your portable devices, for a fee, in the areas of our clinics which are open to the public. You will also be able to use the internet in your patient room with your WLAN enabled notebook or smartphone.
There are a washing machine and tumble dryer available for your use against a small fee. Detergent, fabric conditioner and flat iron are inclusive.
Should you be arriving by train you may wish to make use of the door-to-door luggage service offered by German Rail (Deutsche Bahn). Our receptionist will be very happy to assist you here.
Our Medical Park Shops offer a wide assortment of functional wear, accessories as well as a selection of cosmetics and spa products. You will also be able to find training equipment such as wrist-based heart rate monitors, TheraBand® products and some souvenirs and gifts here.
We offer you use of a parking space for your car during your stay with us, or of an indoor garage, subject to availability. Please reserve on arrival at the front desk.
We have compiled some additional information and suggestions for our patients in order to facilitate admission and make your stay with us as pleasant as possible.
Most of our patient rooms have their own private balcony or terrace, a height-adjustable bed, telephone for receiving and making your own calls, free TV, Radio and an in-room safe.
You can obtain cash from Reception using your EC Card against a fee. Apart from cash payments we are very happy to accept EC-Cash (with PIN), MasterCard or Visa Credit Cards in payment of your bills.
Smoking is not permitted anywhere in the clinic grounds. This includes the patient rooms, the balcony, terrace and the area of the main entrance.
The temperature of the water at our swimming pools is 31 degrees Celsius. You may use these pool at designated times under supervision.
Your visitors are very welcome from Monday to Sunday between 7 am and 11 pm.
Overnight guests accompanying our patients are very welcome at our clinics. Please contact us beforehand to make arrangements.